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Product or Service Quality

Horrible experience in my life !!! I approached GM Van lines to move from Florida to Illinois.

Initially all my luggage was picked up on time by 3 guys and placed in some location in Florida. Later I moved to new place and took new apartment in Illinois and gave them the address to deliver my luggage, it has been more than 11 days and nothing has happened.

When ever I call them they simply says "Once truck starts they will give me a call " it hasn't happened. All my luggage got held up in Florida , god knows when it will be delivered.

Reason of review: Poor customer service.

I didn't like: Time for delivery.

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